AHRQ’s Practice Facilitation Handbook: A Resource for New Facilitators and Their Trainers

November 15, 2013 11:30 AM to 01:00 PM EST
Lyndee Knox, PhD, LANet PBRN, Cindy Brach, M.P.P., Agency for Healthcare Research and Quality (AHRQ) and Robert McNellis, MPH, AHRQ

Practice facilitators are individuals specially trained to work with primary care practices to make changes designed to improve the quality of care delivered, patients’ experiences with care, and patients’ outcomes. Practice facilitation programs are burgeoning, and with that growth comes the need to train facilitators in the skills and content they need to master to be successful. AHRQ developed the Practice Facilitation Handbook, based on a demonstration program that used facilitators in safety net practices, to assist in the training of new practice facilitators. During this webinar, Handbook co-authors Lyndee Knox and Cindy Brach will provide an orientation to practice facilitation and an overview of the Handbook with its 21 training modules.  Robert McNellis will also notify participants of current AHRQ work in developing a comprehensive practice facilitation curriculum.

Critical Reference Material:

  1. Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers.
  2. Implementing PCMH: Practice Facilitation.  This webpage includes a link to a How-To Guide on Developing and Running a Practice Facilitation Program and case studies of practice facilitation programs.
  3. Integrating Chronic Care and Business Strategies in the Safety Net: A Toolkit for Primary Care Practices and Clinics

CME credits were approved for those who attended the live event of this webinar only. If you have any questions about obtaining CME credit for this webinar, please contact the PBRN Resource Center at PBRN@ahrq.hhs.gov. 

Brought to you by the AHRQ PBRN Resource Center.  

Event Materials:

Last Modified: November 2015