Patient Engagement in Primary Care

June 04, 2014 01:30 PM to 03:00 PM EDT
Manasi A. Tirodkar, PhD, MS, National Committee for Quality Assurance (NCQA); Laurene Tumiel-Berhalter, PhD, SUNY University at Buffalo; Rebecca Malouin, PhD, MPH, Great Lakes Research Into Practice Network (GRIN PBRN)

The Agency for Healthcare Research and Quality (AHRQ) PBRN Resource Center hosted a webinar Wednesday, June 4 from 1:30 - 3:00 p.m. ET, on patient engagement in primary care. The presenters discussed the engagement of patients and families in the medical home (including the pediatric medical home), the development of the Patient Voices Network, and the impact that activated patients can have on research, quality improvement efforts, and the delivery of primary care.


Moderator: Rebecca Roper, MS, MPH, Director, Practice-Based Research Network Initiative, Agency for Healthcare Research and Quality.

Critical Reference Material:

    1. Malouin, RA. Positioning the Family and Patient at the Center: A Guide to Family and Patient Partnership in the Medical Home. American Academy of Pediatrics, Elk Grove Village, IL; National Center for Medical Home Implementation. 2013.
    2. Scholle SH, Asche SE, Morton S, Solberg LI, Tirodkar MA, Jaén CR. Support and strategies for change among small patient-centered medical home practices. Ann Fam Med. 2013 May-Jun;11 Suppl 1:S6-13.
    3. Han E, Hudson Scholle S, Morton S, Bechtel C, Kessler R. Survey shows that fewer than a third of patient-centered medical home practices engage patients in quality improvement. Health Aff (Millwood). 2013 Feb;32(2):368-75.
    4. Other relevant websites:

a.  Patient Voices Network Website: 

b.  Family Voices:  

c.  National Center for Family/Professional Partnerships:

d.  Institute for Patient- and Family-Centered Care:   

e.  National Partnership for Women and Families:

Please Note: CME credits were approved for those who attended the live event of this webinar only. If you have any questions about obtaining CME credit for this webinar, please contact the PBRN Resource Center at

Event Materials:

      • Presentation slides (PDF)
Last Modified: May 2018